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Services

New Tangent works to solve the information management needs of small, medium and enterprise–sized businesses in a wide range of industry sectors, with a particular focus on wholesale and retail distribution.

The company offers end-to-end solutions: we design, develop, integrate and support information systems for the management of customer relationships, projects, supply chains and the full complement of accounting functions.  These systems can serve corporate Internet websites, intranets, extranets as required.  Taken together, this range may be described as Enterprise Resource Planning (ERP) services.

New Tangent clients enjoy substantial benefits from our services, for example:

Features of our servicesAdvantagesBenefits

Experienced analysis, design, selection and implementation of systems and applicable content

  • Tailored to your business model
  • Delivers faster, more accurate responses to the demands of your market
  • Higher customer satisfaction
  • More repeat and referral  business
  • Increases revenue

Tools for measurement and reporting of key performance indicators

  • Enables more productive allocation of human and physical resources
  • Improves return on invested capital

Meticulous attention to impact of change in project management

  • Less resistance, faster acceptance
  • Higher productivity
  • Higher profitability

System capacity planning

  • Greater degree of scalability
  • Accommodates your growth
  • Extends economic life of assets

 

With New Tangent’s ERP services, our clients - in conjunction with their customers, suppliers and other stakeholders - can effectively synchronize the thousands of independent transactions in sales, marketing, logistics and finance that determine, in aggregate, the success of the enterprise.

Unlike other systems consultants in the ERP space, we don’t subscribe to the one-size-fits-all approach.  Unless there are compelling reasons to do otherwise, we believe that information systems should be adaptable to business practices, not vice-versa.   There are many big (and not-so-big) client organizations that have learned this lesson the hard way, incurring substantial cost overruns as they attempt to realign viable business practices to match an inflexible ERP system.

For over thirty years, the principals of New Tangent have been doing this work differently.  It has brought us some long-term and mutually-rewarding relationships with our clients.  To discuss how we may be of service to you, please call or write to us today.  There’s no obligation and we look forward to hearing from you.

 


Key Features

These are the key characteristics of a New Tangent systems integration engagement:

  • IT best practices

  • Low cost

  • Flexible approach

  • Customer focused

  • Project management

  • Fast access to people

  • Extensive resource pool

  • Individuals or teams